Terms of Service

Memo Company builds technologies and services that enable people to connect with each other, build communities, and grow businesses. These Terms govern your use of our platform.

We don’t charge you to use Memo Company or the other products and services covered by these Terms, unless we state otherwise.

We don’t sell your personal data to advertisers, and we don’t share information that directly identifies you (such as your name, email address or other contact information) with advertisers.

Our Privacy Policy explains how we collect and use your personal data to determine some of the ads you see and provide all of the other services described below. 

1. The services we provide

Our mission is to give people the power to build community and bring the world closer together. To help advance this mission, we provide the Products and services described below to you:

• Provide a personalized experience for you
• Connect you with people and organizations you care about
• Empower you to express yourself and communicate about what matters to you
• Help you discover content, products, and services that may interest you
• Promote the safety, security, and integrity of our services, combat harmful conduct and keep our community of users safe
• Use and develop advanced technologies to provide safe and functional services for everyone
• Research ways to make our services better
• Provide consistent and seamless experiences across the Memo Company platform
• Ensuring access to our services

2. How our services are funded

Instead of paying to use Memo Company and the other products and services we offer, by using the platform covered by these Terms, you agree that we can show you ads that businesses and organizations pay us to promote on and off the Memo Company platform.

3. Your commitments to Memo Company and our community

We provide these services to you and others to help advance our mission. In exchange, we need you to make the following commitments:

• 1. Who can use Memo Company? When people stand behind their opinions and actions, our community is safer and more accountable. For this reason, you must:
  • Provide for your account the same name that you use in everyday life.
  • Provide accurate information about yourself.
  • Create only one account (your own) and use it for personal purposes.
  • Not share your password, give access to your Memo Company account to others, or transfer your account to anyone else (without our permission).
• We try to make Memo Company broadly available to everyone, but you cannot use Memo Company if:
  • You are under 13 years old.
  • You are a convicted sex offender.
  • We’ve previously disabled your account for violations of our Terms or the Community Standards, or other terms and policies that apply to your use of Facebook. If we disable your account for a violation of our Terms, the Community Standards, or other terms and policies, you agree not to create another account without our permission. Receiving permission to create a new account is provided at our sole discretion, and does not mean or imply that the disciplinary action was wrong or without cause.
  • You are prohibited from receiving our products, services, or software under applicable laws.
• 2. What you can share and do on the Memo Company platform. We want people to use Memo Company to express themselves and to share content that is important to them, but not at the expense of the safety and well-being of others or the integrity of our community. You therefore agree not to engage in the conduct described below (or to facilitate or support others in doing so):
  • 2.1. You may not use our Products to do or share anything:
    • That violates these Terms, the Community Standards, or other terms and policies that apply to your use of our Products.
    • That is unlawful, misleading, discriminatory or fraudulent (or assists someone else in using our Products in such a way).
    • That you do not own or have the necessary rights to share.
    • That infringes or violates someone else’s rights, including their intellectual property rights (such as by infringing another’s copyright or trademark, or distributing or selling counterfeit or pirated goods), unless an exception or limitation applies under applicable law.
  • 2.2. You may not upload viruses or malicious code, use the services to send spam, or do anything else that could disable, overburden, interfere with, or impair the proper working, integrity, operation, or appearance of our services, systemes, or Products.
  • 2.3. You may not access or collect data from our Products using automated means (without our prior permission) or attempt to access data you do not have permission to access.
  • 2.4. You may not proxy, request, or collect Product usernames or passwords, or misappropriate access tokens.
  • 2.5. You may not sell, license, or purchase any data obtained from us or our services, except as provided in the Platform Terms.
  • 2.6. You may not misuse any reporting, flagging, dispute, or appeals channel, such as by making fraudulent, duplicative, or groundless reports or appeals.

We can remove or restrict access to content that is in violation of these provisions. We can also suspend or disable your account for conduct that violates these provisions, as provided in Section 4.B.

If we remove content that you have shared in violation of the Community Standards, we’ll let you know and explain any options you have to request another review, unless you seriously or repeatedly violate these Terms or if doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Products; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons.

For information on account suspension or termination, see Section 4.B below.

To help support our community, we encourage you to report content or conduct that you believe violates your rights (including intellectual property rights) or our terms and policies, if this feature exists in your jurisdiction.

We also can remove or restrict access to content features, services, or information if we determine that doing so is reasonably necessary to avoid or mitigate misuse of our services or adverse legal or regulatory impacts to Memo Company.

• 3. The permissions you give us. We need certain permissions from you to provide our services:
  • 3.1.a. Permission to use content you create and share: Some content that you share or upload, such as photos or videos, may be protected by intellectual property laws.
    
    You retain ownership of the intellectual property rights (things like copyright or trademarks) in any such content that you create and share on the Memo Company platform as you use it. Nothing in these Terms takes away the rights you have to your own content. You are free to share your content with anyone else, wherever you want.
    
    However, to provide our services we need you to give us some legal permissions (known as a “license”) to use this content. This is solely for the purposes of providing and improving our Products and services as described in Section 1 above.
    
    Specifically, when you share, post, or upload content that is covered by intellectual property rights on or in connection with our Products, you grant us a non-exclusive, transferable, sub-licensable, royalty-free, and worldwide license to host, use, distribute, modify, run, copy, publicly perform or display, translate, and create derivative works of your content (consistent with your settings). This means, for example, that if you share a photo on Memo Company, you give us permission to store, copy, and share it with others (again, consistent with your settings) such as Memo Company or service providers that support those products and services. This license will end when your content is deleted from our systems.
    
    You can delete individual content you share, post, and upload at any time. In addition, all content posted to your personal account will be deleted if you delete it using your account. 
    
    It may take up to 90 days to delete content after we receive a content deletion request. If you send content to trash, the deletion process will automatically begin in 30 days unless you chose to delete the content sooner. While the deletion process for such content is being undertaken, the content is no longer visible to other users. After the content is deleted, it may take us up to another 90 days to remove it from backups and disaster recovery systems.
    
    Content will not be deleted within 90 days of the content deletion process beginning in the following situations:
    • where your content has been used by others in accordance with this license and they have not deleted it (in which case this license will continue to apply until that content is deleted);
    • where deletion within 90 days is not possible due to technical limitations of our systems, in which case, we will complete the deletion as soon as technically feasible; or
    • where immediate deletion would restrict our ability to:
      • investigate or identify illegal activity or violations of our terms and policies (for example, to identify or investigate misuse of our Products or systems);
      • protect the safety, integrity, and security of our Products, systems, services, our employees, and users, and to defend ourselves;
      • comply with legal obligations for the preservation of evidence, including data Memo Company providing financial products and services preserve to comply with any record keeping obligations required by law; or
      • comply with a request of a judicial or administrative authority, law enforcement or a government agency;
  • 3.1.b. in which case, the content will be retained for no longer than is necessary for the purposes for which it has been retained (the exact duration will vary on a case-by-case basis).
    
    In each of the above cases, this license will continue until the content has been fully deleted.
  • 3.2. Permission to use your name, profile picture, and information about your actions with ads and sponsored or commercial content: You give us permission to use your name and profile picture and information about actions you have taken on Memo Company next to or in connection with ads, offers, and other sponsored or commercial content that we display across our Products, without any compensation to you. For example, we may show your friends that you are interested in an advertised event or have liked a Social Group created by a brand that has paid us to display its ads on Memo Company. Ads and content like this can be seen only by people who have your permission to see the actions you’ve taken on Memo Company.
  • 3.3. Permission to update software you use or download: If you download or use our software, you give us permission to download and install updates to the software where available.
• 4. Limits on using our intellectual property If you use content covered by intellectual property rights that we have and make available in our Products (for example, images, designs, videos, or sounds we provide that you add to content you create or share on Memo Company), we retain all rights to that content (but not yours). You can only use our copyrights or trademarks (or any similar marks) as expressly permitted by our Brand Usage Guidelines or with our prior written permission. You must obtain our written permission (or permission under an open source license) to modify, translate, create derivative works of, decompile, or reverse engineer our products or their components, or otherwise attempt to extract source code from us, unless an exception or limitation applies under applicable law.

4. Additional provisions

• 1. Updating our Terms
  We work constantly to improve our services and develop new features to make our Products better for you and our community. As a result, we may need to update these Terms from time to time to accurately reflect our services and practices, to promote a safe and secure experience on our Products and services, and/or to comply with applicable law. Unless otherwise required by law, we will notify you before we make changes to these Terms and give you an opportunity to review them before they go into effect. Once any updated Terms are in effect, you will be bound by them if you continue to use our Products.
  We hope that you will continue using our Products, but if you do not agree to our updated Terms and no longer want to be a part of the Memo Company community, you can request to delete your account on the Contact page.
• 2. Account suspension or termination
  We want Memo Company to be a place where people feel welcome and safe to express themselves and share their thoughts and ideas.
  
  If we determine, in our discretion, that you have clearly, seriously or repeatedly breached our Terms or Policies, including in particular the Community Standards, we may suspend or permanently disable your access to Memo Company, and we may permanently disable or delete your account. We may also disable or delete your account if you repeatedly infringe other people’s intellectual property rights or where we are required to do so for legal reasons.
  
  We may disable or delete your account if after registration your account is not confirmed, your account is unused and remains inactive for an extended period of time, or if we detect someone may have used it without your permission and we are unable to confirm your ownership of the account. 
  
  Where we take such action we’ll let you know and explain any options you have to request a review, unless doing so may expose us or others to legal liability; harm our community of users; compromise or interfere with the integrity or operation of any of our services, systems or Products; where we are restricted due to technical limitations; or where we are prohibited from doing so for legal reasons.
  
  You can Contact us about what you can do if your account has been disabled and how to contact us if you think we have disabled your account by mistake.
  
  If you delete or we disable or delete your account, these Terms shall terminate as an agreement between you and us, but the following provisions will remain in place: 3, 4.2-4.5.
• 3. Limits on liability We work hard to provide the best Products we can and to specify clear guidelines for everyone who uses them. Our Products, however, are provided “as is,” and we make no guarantees that they always will be safe, secure, or error-free, or that they will function without disruptions, delays, or imperfections. To the extent permitted by law, we also DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not control or direct what people and others do or say, and we are not responsible for their actions or conduct (whether online or offline) or any content they share (including offensive, inappropriate, obscene, unlawful, and other objectionable content).
  
  We cannot predict when issues might arise with our Products. Accordingly, our liability shall be limited to the fullest extent permitted by applicable law, and under no circumstance will we be liable to you for any lost profits, revenues, information, or data, or consequential, special, indirect, exemplary, punitive, or incidental damages arising out of or related to these Terms or the Meta Products (however caused and on any theory of liability, including negligence), even if we have been advised of the possibility of such damages. Our aggregate liability arising out of or relating to these Terms or Memo Company will not exceed the greater of $100 or the amount you have paid us in the past twelve months.
• 4. Disputes We try to provide clear rules so that we can limit or hopefully avoid disputes between you and us. If a dispute does arise, however, it’s useful to know up front where it can be resolved and what laws will apply.
  
  You and Memo Company each agree that any claim, cause of action, or dispute between us that arises out of or relates to these Terms or your access or use of the Memo Company shall be resolved exclusively in the U.S. District Court for the Southern District of California or a state court located in Los Angeles County. You also agree to submit to the personal jurisdiction of either of these courts for the purpose of litigating any such claim, and that the laws of the State of California will govern these Terms and any claim, cause of action, or dispute without regard to conflict of law provisions. Without prejudice to the foregoing, you agree that, in its sole discretion, Memo Company may bring any claim, cause of action, or dispute we have against you in any competent court in the country in which you reside that has jurisdiction over the claim.
• 5. Other
  • 5.1. These Terms (Rights and Responsibilities) make up the entire agreement between you and Memo Company LLC. regarding your use of our Products. They supersede any prior agreements.
  • 5.2. Some of the Products we offer are also governed by supplemental terms. If you use any of those Products, supplemental terms will be made available and will become part of our agreement with you. For instance, if you access or use our Products for commercial or business purposes, such as buying ads, selling products, developing apps, managing a group or Page for your business, or using our measurement services, you must agree to our Commerical Terms. If you post or share content containing music, you must comply with our Music Guidelines. To the extent any supplemental terms conflict with these Terms, the supplemental terms shall govern to the extent of the conflict.
  • 5.3. If any portion of these Terms is found to be unenforceable, the unenforceable portion will be deemed amended to the minimum extent necessary to make it enforceable, and if it can’t be made enforceable, then it will be severed and the remaining portion will remain in full force and effect. If we fail to enforce any of these Terms, it will not be considered a waiver. Any amendment to or waiver of these Terms must be made in writing and signed by us.
  • 5.4. You will not transfer any of your rights or obligations under these Terms to anyone else without our consent.
  • 5.5. You may designate a person (called a legacy contact) to manage your account if it is memorialized. If you enable it in your settings, only your legacy contact or a person who you have identified in a valid will or similar legal document expressing clear consent to disclose your content to that person upon death or incapacity will be able to seek limited disclosure of information from your account after it is memorialized.
  • 5.6. These Terms do not confer any third-party beneficiary rights. All of our rights and obligations under these Terms are freely assignable by us in connection with a merger, acquisition, or sale of assets, or by operation of law or otherwise.
  • 5.7. We may need to change the username for your account in certain circumstances (for example, if someone else claims the username and it appears unrelated to the name you use in everyday life).
  • 5.8. We always appreciate your feedback and other suggestions about our products and services. But we may use feedback and other suggestions without any restriction or obligation to compensate you, and we are under no obligation to keep them confidential.
  • 5.9. We reserve all rights not expressly granted to you.
    

5. Other terms and policies that may apply to you

• Community Standards: These guidelines outline our standards regarding the content you post to Memo Company and your activity on Memo Company and other Memo Company Products.
• Commercial Terms: These terms apply if you also access or use our Products for any commercial or business purpose, including advertising, operating an app on our Platform, using our measurement services, managing a group or a Page for a business, or selling goods or services.
• Community Payment Terms: These terms apply to payments made on or through Memo Company.
• Commerce Policies: These guidelines outline the policies that apply when you offer products or services for sale on Memo Company.
• Music Guidelines: These guidelines outline the policies that apply if you post or share content containing music on any Memo Company product.
• Advertising Policies: These policies apply to partners who advertise across the Memo Company Products and specify what types of ad content are allowed by partners who advertise across the Memo Company platform.
• Self-Serve Ad Terms: These terms apply when you use self-serve advertising interfaces to create, submit, or deliver advertising or other commercial or sponsored activity or content.
• Memo Company Discussion Forums, Social Groups and Events Policy: These guidelines apply if you create or administer a discussion forum, social group, or event, or if you use Memo Company to communicate or administer a promotion.
• Memo Company Platform Policy: These terms apply to the use of the set of APIs, SDKs, tools, plugins, code, technology, content, and services that enables others to develop functionality, retrieve data from Memo Company LLC, or provide data to us.
• Developer Payment Terms: These terms apply to developers of applications that use Memo Company Payments.
• Memo Company Brand Resources: These guidelines outline the policies that apply to use of Memo Company trademarks, logos, and screenshots.
• Recommendations Guidelines: The Memo Company Recommendations Guidelines outline our standards for recommending and not recommending content.
• Live Policies: These policies apply to all content broadcast to social group Zoom meetings.

Date of Last Revision: March 1, 2023

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Privacy Policy

Data Policy

This policy describes the information we process to support the Memo Company platform. To provide reliable services, we must process information about you. The types of information we collect depend on how you use our platform. 

Things you and others do and provide.

• Information and content you provide. We collect the content, communications and other information you provide when you use our platform, including when you sign up for an account, create or share content, and message or communicate with others.
  • Data with special protections: You can choose to provide information in your Memo Company profile or social groups about your religious views, political views, who you are “interested in,” or your health. This and other information (such as racial or ethnic origin, philosophical beliefs or trade union membership) could be subject to special protections under the laws of your country.
• Networks and connections. We collect information about the people, accounts, hashtags and Memo Company social groups, and discussion forums you are connected to and how you interact with them across our platform.
• Your usage. We collect information about how you use our platform, such as the types of content you view or engage with; the features you use; the actions you take; the people or accounts you interact with; and the time, frequency and duration of your activities. For example, we log when you’re using and have last used our platform, and what posts, videos and other content you view on our platform.
• Information about transactions made in our Store. If you use our Store for purchases or other financial transactions (such as making a donation), we collect information about the purchase or transaction. This includes payment information, such as your credit or debit card number and other card information; other account and authentication information; and billing, shipping and contact details. 
• Things others do and information they provide about you. We also receive and analyze content, communications and information that other people provide when they use our platform. This can include information about you, such as when others share or comment on a photo of you, send a message to you, or upload, sync or import your contact information.

Information from partners.

• Advertisers, app developers, and publishers can send us information through tools they use.

• These partners provide information about your activities off of our platform—including information about your device, websites you visit, purchases you make, the ads you see, and how you use their services—whether or not you have an account or are logged into our platform. For example, a business could tell us about a purchase you made in its store. We also receive information about your online and offline actions and purchases from third-party data providers who have the rights to provide us with your information.

• Partners receive your data when you visit or use their services or through third parties they work with. We require each of these partners to have lawful rights to collect, use and share your data before providing any data to us. 

Date of Last Revision: March 1, 2023

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